Mobieus Knowledge Exchange

Learn how to transfer the primary admin role to a different user in a QuickBooks Desktop company or in the payroll or payments services. Please click: Transfer the primary admin role in QuickBooks Desktop (intuit.com)

f Google Chrome is minimized in your taskbar and you can’t maximize it, there are a few methods you can try to resolve this issue:     1.    Use Keyboard Shortcuts:       •     Press Alt + Tab to switch to Chrome, then try Alt + Space, followed by X to maximize the window.       •     Alternatively, once Chrome is active (after using Alt + Tab), you can also try pressing F11 to toggle full-screen mode.       2.    Right-click on Taskbar Icon:       •     Right-click on the Chrome icon in the taskbar. You should see options like Maximize or Restore. Click on Maximize if available.       3.    Task Manager Approach:       •     Open Task Manager by pressing Ctrl + Shift + Esc.       •     Find Google Chrome in the list, right-click on it, and select Maximize or Bring to front.       4.    Check for Multiple Displays:       •     If you’re using multiple monitors, Chrome might be opening on a screen that is not currently active or is powered off. Try disconnecting and reconnecting your monitors or checking the display settings.       5.    Restart Chrome:       •     If you can’t access the window at all, you might need to close Chrome completely and reopen it. Right-click on the Chrome icon in the taskbar, right-click on Google Chrome in the list, and choose Close window. Then, reopen Chrome from the Start menu or desktop.

At Mobieus, we are dedicated to ensuring seamless collaboration and optimal support for your business needs. In line with this commitment, we have an important update regarding access policies for your QuickBooks data by your Bookkeeper or Accountant. Policy Overview: 1. Access for Current Mobieus Customers: Bookkeepers or Accountants who are existing customers of Mobieus will retain their complimentary access to the necessary tools and resources for effective management of your QuickBooks account data. 2. Revision of Complimentary Access Policy: Previously, up to June 30, 2023, Mobieus provided free access to your QuickBooks data for your Bookkeepers and Accountants, regardless of their customer status with us. This offer was extended to December 31, 2023. However, starting from January 1, 2024, complimentary access to QuickBooks data will be exclusively provided to those Bookkeepers and Accountants who are also Mobieus customers. 3. Options for Non-Customer Bookkeepers and Accountants: If your Bookkeeper or Accountant is not a customer of Mobieus and you wish to grant them access to your QuickBooks data, they will need to sign up as a Mobieus customer. Alternatively, you can utilize the 'Accountant Copy' feature in QuickBooks to share your data with them. This feature allows you to send a copy of your QuickBooks data for their use without requiring them to be Mobieus customers. We understand that these changes may require adjustments and we are here to assist you in ensuring a smooth transition. If you have any questions or need further assistance, please feel free to contact us. Thank you for your continued partnership with Mobieus.